FAQs

For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Ikon perfumer, whose registered/operational office is Ikon perfumer , Mariyappa circle, cmr road, Benguluru, Karnataka Bengaluru KARNATAKA 560043 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us

Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
In case of any Refunds approved by the US, it’ll take 9-15 days for the refund to be processed to the end customer.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Ikon perfumer is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7022674447 or ikonperfume786@gmail.com

Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements. Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

Ikon perfume's Personalised perfumes provide the customers with an option to get their names, dates, short messages, etc. printed or hand engraved on the Perfume bottle.

Yes, Ikon perfume's products are 100% cruelty-free. None of our products or ingredients are tested on animals.

customized perfumes are fragrances belonging to Ikon perfume's collection that provides customers the option to select their desired concentration of perfume oil & bottle design.